AI receptionist features that actually get work done

LobbyStack handles AI phone answering, appointment booking, team notifications, call routing, quotes, and lead qualification without phone trees or workflow-builder mess.

1

Write the workflow

When someone asks for a quote, ask what service they need, where they are located, their timeline, and their budget. Give our approved price range for standard jobs. If they need exact pricing, book an on-site estimate and attach the summary for the team.

2

LobbyStack handles the call

Quote request from Sarah M.

  • Service: Renovation estimate
  • Budget: $8,000 to $12,000
  • Timeline: Next month
  • Price range shared
  • On-site estimate needed
3

Review the outcome

Estimate visit booked

Tuesday at 2:00 PM

  • Assigned to Alex
  • Customer confirmation sent
  • Team notification sent
  • Summary attached

Everything your front desk should already be doing

LobbyStack answers, books, qualifies, quotes, transfers, filters junk, and keeps your team in the loop.

Build workflows with words, not flowcharts

Train LobbyStack the way you would train a real employee. Tell it what to ask, what to say, when to quote, when to book, when to transfer, and who to notify without touching a workflow builder.

If a caller asks for pricing, ask the required quote questions, give the approved price range, and take a message for the team if they need exact pricing.

Book appointments while the customer is still ready

LobbyStack checks availability, offers times, books the appointment, and sends the confirmation before the caller moves on to someone else.

Appointment booked
Customer confirmation sent
Team notified
Notes attached

Give quotes without making callers wait

For approved services, LobbyStack can give exact prices, starting prices, or price ranges. For custom work, it asks the right questions and passes the details to your team.

ServiceRenovation estimate
LocationDowntown
Budget$8k – $12k
TimelineNext month
Price range shared · Team notified

Transfer the calls that need a person

LobbyStack handles routine calls first, then transfers based on your instructions. Urgent requests, upset customers, high-value leads, and special cases can go straight to the right person.

Urgent callRouted to manager
Sales leadRouted to sales
Billing requestRouted to billing
No answerMessage taken

Pay for real calls, not junk

LobbyStack excludes spam calls and calls under 10 seconds from usage, so wrong numbers, robocalls, instant hang-ups, and pocket dials do not eat your plan.

Real customer calls42Counted
Spam calls12Excluded
Under 10 seconds7Excluded

Your business is not a flowchart

Real calls are messy. Customers interrupt, change their mind, ask multiple questions, and explain things out of order. LobbyStack lets you describe the outcome in plain English instead of building fragile call trees.

If a customer asks for pricing, ask the required quote questions, give the approved price range, and take a message for the team if they need exact pricing.

Always on

Your phone, always staffed

LobbyStack can answer every call or step in only when your team is busy, closed, or unavailable.

Multilingual

Answers in your caller's language

LobbyStack replies in the language the caller speaks, so customers who don't speak English can still book and ask questions.

No queue

Unlimited concurrent calls

Multiple customers can be helped at the same time instead of waiting in a queue or hitting a busy line.

Natural conversations

Customers can speak normally. LobbyStack handles interruptions, follow-up questions, and messy real-world calls.

Dedicated call lines

Use LobbyStack for a sales line, quote line, booking line, support line, or intake line.

Lead qualification

Have LobbyStack ask about budget, timeline, location, service type, urgency, and buying intent before booking or transferring.

Service-area checks

Ask for a postal code or ZIP code before booking and route customers based on where you actually serve.

Appointment confirmation texts

After booking, LobbyStack sends the customer a confirmation text with the appointment details.

Rescheduling

Customers can reschedule when your rules allow it, without waiting for your team to call back.

Cancellations

LobbyStack can handle cancellations according to your policies and notify your team.

Appointment reminders

If the caller agrees, LobbyStack texts them a reminder 24 hours before the appointment.

Call summaries

Every important call can end with a clear summary, outcome, and next step.

Full transcripts

Review the full conversation when your team needs more detail than the summary.

Call recordings

Listen to any call again from your dashboard.

Email and SMS notifications

Send booking updates, quote requests, urgent alerts, missed-transfer summaries, and high-value lead notices to the right person.

Business knowledge

Add your services, prices, hours, locations, policies, FAQs, and staff details so LobbyStack knows what to say.

Service rules

Set different instructions for different services, locations, staff, appointment types, or lead types.

Do-not-say instructions

Tell LobbyStack what it should never promise, explain, diagnose, quote, or book.

Fallback behavior

When LobbyStack does not know something, it can ask follow-up questions, take a message, transfer, or notify the team.

Failed-transfer fallback

If no one picks up, LobbyStack takes a message and sends your team a summary.

Call history

See every call, caller, outcome, summary, appointment, and transfer.

Lead status

See which calls became qualified leads, quote requests, or appointments.

Appointment activity

Review bookings, reschedules, cancellations, and confirmation texts.

Revenue opportunities

Highlight calls that became bookings, quote requests, or high-value leads.

Answer telephone calls with Starter or Pro

Test 30 browser voice minutes on Free, without a telephone number. Choose Starter or Pro for a dedicated number and the telephone features below.

Included on Starter and Pro

Call answering
Plain-language workflows
Appointment booking
Appointment confirmation texts
Call recordings
Transfers
Call summaries
Email notifications
SMS notifications
Spam filtering
Calls under 10 seconds excluded
Unlimited concurrent calls
Knowledge base
Dashboard and call history

Stop letting missed calls decide your revenue

Let LobbyStack answer, qualify, quote, book, and notify your team day or night.

No credit card required. Cancel anytime.