Plans for businesses of every size
Start free, then upgrade to Starter or Pro for more included minutes and transparent overages.
Free
Test voice in your browser
- 30 browser voice minutes included
- No telephone number
- Community support
Starter
Per month, billed annually
- 150 voice minutes includedThen $0.20/min
- 1 dedicated business number
- 50 alert SMS segments
- Email support
Pro
Per month, billed annually
- 500 voice minutes includedThen $0.18/min
- 1 dedicated business number
- 200 alert SMS segments
- Priority email support
Enterprise
For higher volume
- Multiple dedicated numbers
- Custom usage limits
- Dedicated implementation support
Compare plans in detail
Free includes 30 browser voice minutes with no telephone number. Starter and Pro include a dedicated number, monthly usage allowances, and usage-based overages.
| Feature | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Usage & limits | ||||
| Voice minutes | 30 browser minutes | 150 includedthen $0.20/min | 500 includedthen $0.18/min | Custom |
| Transfer attempts | Not included | 20 includedthen $0.02/attempt | 100 includedthen $0.02/attempt | Custom |
| Alert SMS segments | Not included | 50 includedthen $0.02/segment | 200 includedthen $0.02/segment | Custom |
| Knowledge base | 25 MB | 100 MB | 500 MB | Custom |
| Phone numbers | Not included | 1 dedicated | 1 dedicated | Multiple |
| Core receptionist | ||||
| 24/7 call answering | Browser testing | Included | Included | Included |
| Caller details and message capture | Included | Included | Included | Included |
| Knowledge base answers | Included | Included | Included | Included |
| Plain-language workflows | Included | Included | Included | Included |
| Spam filtering | Included | Included | Included | Included |
| Calls under 10s excluded from billing | Included | Included | Included | Included |
| Unlimited concurrent calls | Included | Included | Included | Included |
| Answers in the caller's language | Included | Included | Included | Included |
| Booking | ||||
| Appointment booking | Unlimited | Unlimited | Unlimited | Unlimited |
| Appointment confirmation texts | Not included | Included | Included | Included |
| Google Calendar integration | Included | Included | Included | Included |
| Routing & transfers | ||||
| Urgent call handoff | Not included | Included | Included | Included |
| Call transfers | Not included | Included | Included | Included |
| After-hours answering | Not included | Included | Included | Included |
| Notifications & messaging | ||||
| Email notifications | Included | Included | Included | Included |
| SMS notifications | Not included | Included | Included | Included |
| Data & dashboard | ||||
| Call summaries and transcripts | Unlimited | Unlimited | Unlimited | Unlimited |
| Call history and recordings | Unlimited | Unlimited | Unlimited | Unlimited |
| Caller profiles and notes | Included | Included | Included | Included |
| Contacts | Unlimited | Unlimited | Unlimited | Unlimited |
| Website knowledge import | Included | Included | Included | Included |
| Deployment & support | ||||
| Hosting | Managed cloud | Managed cloud | Managed cloud | Managed cloud |
| Usage-based overages | Not included | Included | Included | Included |
| Support | Community | Priority email | Dedicated implementation | |
Pricing questions
How does LobbyStack paid pricing work?
Starter is $30/month or $288/year and includes 150 voice minutes each month. Pro is $100/month or $960/year and includes 500 voice minutes each month. Starter voice overage is $0.20/minute, Pro voice overage is $0.18/minute, and extra alert SMS segments and transfer attempts cost $0.02 each.
Do spam calls or very short calls count toward usage?
No. LobbyStack excludes spam calls and calls under 10 seconds from usage, so wrong numbers, robocalls, instant hang-ups, and pocket dials do not count against your included voice minutes or paid-plan overages.
Can I switch plans or cancel anytime?
Yes. You can upgrade, downgrade, or cancel your plan from billing settings. When you downgrade, you keep your current plan until the end of the billing period. There are no cancellation fees.
Can I use LobbyStack for free?
Yes. You can test 30 browser voice minutes on Free without a credit card. Free has no telephone number. Choose Starter or Pro for a dedicated number.
What AI receptionist features are available today?
LobbyStack can answer calls, capture caller details, answer business questions from your knowledge base, qualify leads, book appointments, route urgent callers, send summaries by email, and support recordings, transcripts, Google Calendar, and conversations in the caller's language.
Never miss another ready-to-book caller
Test 30 browser voice minutes for free. No telephone number included.
No credit card required. Cancel anytime.